About Close CRM
Close CRM is purpose-built for inside sales teams doing high-volume outreach. Its standout feature is a built-in power dialer and predictive dialer — you can make and log calls directly in the CRM without switching to a separate tool. SMS messaging is also native. Close integrates email, calling, and SMS in a single activity feed, giving reps a complete communication history per lead. The search and filtering capabilities are fast and developer-friendly. Pricing starts at $99/month for the Startup plan (3 users). Compared to Pipedrive, Close wins on communication tools; compared to Salesforce, it wins on simplicity. Not a good fit for marketing-heavy or inbound-led teams.
What's Great
- ✓Built-in power dialer and SMS — no separate tool needed for call-heavy teams
- ✓Unified communication history across email, call, and SMS per lead
- ✓Fast search and powerful filtering for large lead databases
- ✓Transparent pricing with all features included per plan tier
Watch Out For
- !Less suited to inbound or marketing-driven sales motions
- !Lacks native marketing automation or landing page tools
- !Smaller integration ecosystem than HubSpot or Salesforce
Common Use Cases
An SDR team calls 80 prospects per day using Close's power dialer, logging notes via voice-to-text after each call
A sales rep sends follow-up SMS messages to hot leads directly from the Close mobile app
Pricing Model
Paid
Paid subscription required. Check the website for current pricing and free trials.
Category
CRM Platforms
Full-featured customer relationship management platforms to track contacts, deals, and pipelines.
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