About HubSpot Chat
HubSpot Chat is a free live chat tool built into the HubSpot CRM platform. Every conversation is automatically logged as a CRM contact, and teams can build chatbot flows using the visual builder to qualify leads and book meetings without writing code.
What's Great
- ✓Completely free live chat with native HubSpot CRM integration
- ✓Every chat conversation is automatically logged as a CRM contact
- ✓Visual chatbot builder creates lead qualification flows without code
- ✓Seamless connection to HubSpot marketing, sales, and service tools
Watch Out For
- !Chat customization options are limited on the free plan
- !Chatbot logic is simpler than dedicated platforms like Intercom or Drift
- !HubSpot branding appears on the free chat widget
- !Advanced routing and automation require paid HubSpot plans
Common Use Cases
1
HubSpot CRM user wanting free native live chat for their website
2
Marketing team capturing leads through conversational chatbot flows
3
Small business wanting free chat that automatically populates their CRM
Pricing Model
Free
100% free to use — no credit card required.
Category
Sales Chat
Conversational tools designed to capture leads, qualify prospects, and accelerate sales pipelines.
Tags
live chatHubSpot CRMfree chatlead capturechatbot builder