LiveAgent
FreemiumHelp desk and live chat platform with the fastest chat widget on the market
🎧Customer SupportAbout LiveAgent
LiveAgent combines a full-featured help desk with one of the fastest live chat widgets available. It supports over 200 integrations, built-in call center functionality, and a universal inbox that consolidates tickets from chat, email, social media, and phone into one view.
What's Great
- ✓Claims the fastest chat widget loading time on the market
- ✓Universal inbox combines chat, email, social, and phone in one view
- ✓Built-in call center functionality eliminates need for separate phone tool
- ✓Over 200 integrations with popular business tools
Watch Out For
- !Interface design feels less modern than newer competitors
- !Feature breadth can make initial setup and configuration complex
- !Free plan is limited and primarily serves as a trial experience
- !Mobile app is less capable than the desktop interface
Common Use Cases
Support team wanting to combine live chat with phone support in one tool
Business needing a universal inbox across all communication channels
Team wanting the fastest possible chat widget performance for their website
Pricing Model
Freemium
Free plan available. Paid plans unlock advanced features and higher limits.
Category
Customer Support
Live chat tools focused on resolving customer inquiries and support tickets in real time.
Tags
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