Hotjar

Hotjar

FeaturedFreemium

Heatmaps and session recordings for understanding user behavior

๐Ÿ“ŠAnalytics & Data

About Hotjar

Hotjar bridges the gap between numbers and behavior. While Google Analytics tells you what is happening, Hotjar shows you why โ€” through heatmaps (where users click, scroll, and look), session recordings (watch real user journeys), and feedback surveys (ask users directly). These qualitative insights are essential for CRO. The free plan includes 35 daily session recordings and unlimited heatmaps, making it accessible to every website owner.

What's Great

  • โœ“Heatmaps reveal exactly where users click and drop off
  • โœ“Session recordings show real user behavior, not just numbers
  • โœ“Feedback polls and surveys built in
  • โœ“Generous free plan โ€” 35 sessions/day

Watch Out For

  • !Session data is sampled on free plan
  • !Can slow down site if not implemented carefully
  • !Not a replacement for quantitative analytics

Common Use Cases

1

Identify why visitors aren't clicking your CTA button

2

Watch session recordings to catch UX issues affecting conversions

3

Survey users with an exit-intent popup to understand why they're leaving

Best For

Click a role to find similar tools for that audience.

Pricing Model

Freemium

Free plan available. Paid plans unlock advanced features and higher limits.

Category

Analytics & Data

Track performance, understand your audience, and make data-driven decisions.

Tags

heatmapssession recordinguser behaviorCROfeedback

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