HubSpot Service Hub
FreemiumCustomer service software that connects to your CRM
🎫Help Desk & TicketingAbout HubSpot Service Hub
HubSpot Service Hub is customer service software built natively on HubSpot CRM. It includes a ticketing system, knowledge base, live chat, customer feedback surveys, and customer portal. For companies already in the HubSpot ecosystem, it's a seamless way to unify support and CRM data.
What's Great
- ✓Native CRM integration
- ✓Free tier available
- ✓All-in-one with marketing and sales
- ✓Easy to use
Watch Out For
- !Expensive at higher tiers
- !Less powerful than dedicated support tools
- !Best value only if using full HubSpot suite
Common Use Cases
HubSpot CRM users
SMBs wanting integrated support and CRM
Sales + support teams
Pricing Model
Freemium
Free plan available. Paid plans unlock advanced features.
Category
Help Desk & Ticketing
Manage, track, and resolve customer support requests at scale.
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