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About LiveAgent
LiveAgent is a full-featured help desk platform with one of the fastest live chat widgets on the market. It combines ticketing, live chat, email, social media, call center, and knowledge base in a single affordable platform. Popular with small to mid-size businesses that want an all-in-one solution at a fraction of the cost of Zendesk.
What's Great
- ✓All-in-one at affordable pricing
- ✓Fast live chat widget
- ✓Built-in call center
- ✓Free plan available
Watch Out For
- !UI feels dated
- !Less powerful than Zendesk or Intercom
- !Reporting is limited
Common Use Cases
SMB all-in-one support
Budget-conscious support teams
Companies needing built-in call center
Pricing Model
Freemium
Free plan available. Paid plans unlock advanced features.
Category
Help Desk & Ticketing
Manage, track, and resolve customer support requests at scale.
Tags
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